Our products are meant for intensive medical use, providing value efficiently. This is why our core interactions, the ones users engage daily, should feel streamlined and purged of unnecessary interactions. Think about what users want to do and help them complete those tasks in the easiest and most intuitive way possible. Consider the edge cases. Everyone at all levels of experience should feel like they know how to use the product, regardless of how many features they use. Empower everyone through progressive discoverability.
We value our users time more than our own. Involve users in the continuous quest to improve our products and keep them informed about changes. Having an overall good user experience will help users be enthusiastic and feel engaged with our products. Engaged users are willing to contribute and help us to make improvements.
